Some time later, and no access to the supervisor, I was then late for a meeting (obviously, one doesn't expect "help" on a 30 second issue to last well over an hour - that is just crazy), so I wrote and pointed out that this would now have to be sorted by email, and to use my email on the account. I pointed out that as Skype had agreed to a refund and not provided one, technically it has now acted fraudulently, and as we were over an hour into the "chat" I wanted to speak to his supervisor and get this resolved. I pointed out that as I had had so much trouble in the past, and as Skype had agreed to a refund last year - but not done it, I now wanted a refund. More than an hour later, I had been told that a refund should have been processed on my account in August last year, but hadn't been. Next day, I tried again, and after about 20 minutes resorted to the chat facility. So far in this tale, I had wasted about 40 minutes and achieved nothing. So, I looked for an email to get this sorted (30 seconds to write an email maybe?), and couldn't find one, so I tried the chat service, which was busy. The instructions for this didn't work, and so I looked for a refund, and the instructions for that didn't work. You can also get help from the Microsoft Community online community, search for more information on Microsoft Support or Windows Help and How To, or learn more about Assisted Support options.The other day, I received an email saying I needed to reactivate my Skype credits. Note For account verification, you must have available the credit card that is associated with your MSN membership. Sign in by using your Windows Live ID, and then select the subscribed service with which you want help.MSN Customer Support is available by telephone for subscribed (paid) services. MSN Customer Support for subscribed services For more information, visit the following Web site: Hotmail is a free e-mail service that is provided by Microsoft. More Information MSN services information and support options
This article describes how to contact MSN Customer Support. MSN offers Internet subscriptions and services. MSN is the Microsoft information and entertainment network.
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